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How to Work With Offshore Virtual Assistant Effectively

by Amir on November 7, 2011

How to Work With Offshore Virtual Assistant EffectivelyShould you decide to hire an offshore virtual assistant, the next thing to consider is how to make them work effectively for your business. One of the challenges of having an offshore virtual assistant is time difference. Although it can be easily dealt with, but keeping in track with your business improvement strategies and at the same time with monitoring your online assistant if he/she was working accurately with the task is quite a hard thing to do. While a virtual assistant can be a skilled individual that is why you hire him/her for the job, you need to deal with him/her effectively to prevent waste of time and effort for both of you.

These tips will help you work with your virtual assistant effectively: 

Always Open a Line of Communication

The use of email and instant messengers should not only be limited as your means to give instructions. It should also be used to clarify things stated in the task list. Always encourage you virtual assistant to ask questions whenever something is not 100% clear to him or her. When you keep your instructions simple and clear, that could make his job a lot faster and easier. These communication tools should not only be used to monitor him/her hourly to check if he/she is working or not, but can also be used to strengthen employer-employee relationship. More often, your simple cheers could break the ice to refresh him/her whenever he/she is in a mental block or a little stressed.

Use Project Management System or Collaboration Board

There are some free or affordable project management systems you can provide for your offshore virtual assistant for him/her to get updated with the task or you have some additional tasks. A task timer or project progress chart can help both of you get updated regularly and finish important things related to your projects. PMS and collaboration boards also provides a brief documentation of the work processes and also serves as file storage and acquisition.

Provide Training Modules/Materials

There can be times when your offshore virtual assistants run out of resources and the only access could be you. Your prior knowledge about your business can be of great help to him/her in carrying out the task. Should you stumble some training materials or online tools he/she could use to make the work faster, much better. Or if there is a video tutorial related to what he/she had been doing regularly, you can share it right away.

Motivational Incentives

Your virtual assistant is just your regular worker that also needs to be motivated to work. A simple reward strategy for a target accomplishment could mean a lot for him/her to passionately do his/her job day by day. More often, it can even minimize cultural barrier and keep everything in a perfect working relationship.

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